We use our company values to ensure that we are constantly seeking to provide a great a experience for our customers.
Adopting these values helps us to create an embedded culture of treating customers fairly. The following four company values are used throughout the company.
- We take responsibility and learn from our mistakes
- We always do what we say
- We always finish what we begin
Dignity and Respect
- We treat others as we expect to be treated
- We are courteous and professional with each other and our customers
- We set challenging targets and aim to exceed
- We are not afraid of trying new things
- We set high standards for ourselves and others
- We are truthful and direct
- Our products are fair, simple and easy to use
- We are open and transparent